Tax Compliance, Inc. convened its 2009 TCI User Conference September 21 – 23, 2009 at the beautiful San Diego Marriott Hotel & Marina, conveniently situated adjacent to the San Diego Convention Center and the Gaslamp Quarter. The hotel offered an ideal setting for three days of learning, networking, brainstorming, and fun.
“I was really struck by the energy level and enthusiasm our customers showed for New PTMS,” said Scott Strauss CEO of Tax Compliance, Inc. “They really saw the value of all the new technology and process redesign we’ve built into PTMS, and they provided us with the some excellent feedback for further development.”
“I had my doubts about New PTMS since I am a long time user of the Legacy system and very comfortable with it. After attending the TCI User Conference, I can’t wait to implement New PTMS,” said Vince Laurelli, Canon Financial Services, Inc. “TCI has been listening to their customers concerns, and the adjustments they made in New PTMS should reduce our time spent with compliance.”
The 2009 TCI User Conference provided the TCI Community with valuable hands-on training, featuring scores of distinct session topics presented by TCI staff members and customers. Each session generated a large amount of participation and enthusiasm among attendees.
“I thoroughly enjoyed attending the 2009 TCI User Conference and obtained knowledge to improve the tax compliance process which ultimately improves our bottom line,” said Robin McMillen, of Ontario Credit Corporation. She added, “In addition the conference platform allowed users an opportunity to participate in discussions for the development of the New PTMS software. Thank you, TCI, for listening to your users.”
“I was able to interact with the LicenseHQ staff and express many ideas for enhancements to make different procedures within the system run even smoother in the future. The staff was friendly, open to ideas and professional,” said Rick Wilson of Williams-Sonoma, Inc. He added, “Best of all, it was great meeting my peers and being able to network with them. I will definitely be back next year.”
With so many tax professionals in attendance, the 2009 TCI User Conference offered an excellent networking opportunity for state and local tax professionals. Attendees had direct access to TCI personnel for one-on-one meetings and additional instruction, and TCI’s development staff came away with countless ideas for future enhancements to its software products, PTMS and LicenseHQ. “Above all else, we host this conference to listen to our customers,” said Strauss, “Now we’re anxious to take these ideas and get back to work.”