Bridge Services

We launched Bridge Services in January 2020, which connects customers with CSC TCI product experts who perform work on their behalf, and since then almost all of our Bridge clients have engaged us more than once.

Bridge provides customers with flexibility and peace of mind, especially when time is tight and an unexpected leave of absence, seasonal activity, or fast approaching deadlines can leave you without coverage. You provide guidance on your areas of need, as well as final approval, and we’ll handle all the work in between.

Get the help you need from the experts you trust.

Assistance includes hands-on help:

  • Preparing returns
  • Processing bills
  • Importing values
  • Setting up assessment classifications
  • Onboarding new property
  • And more

 

If interested, contact Professional Services.

PTMS and Anybill

PTMS and Anybill’s existing integration allows you to utilize Anybill to print, package, and mail property tax returns easily through your PTMS software.

If interested, contact Professional Services for more information.

Print returns

Package returns

Mail returns

Self-hosted to SaaS

PTMS can be delivered as a hosted software-as-a-service (SaaS) solution using secure, reliable, facilities that are tailored specifically for the product. If you are self-hosting and find that your I.T. resources are stretched thin, moving PTMS to SaaS makes things easy.

SaaS benefits include:

  • Minimizes your I.T. department’s involvement with PTMS
  • No need to connect to company network or VPN
  • Environment optimized for PTMS software performance
  • Automatic updates: software releases, tax data, and forms
  • Product support and troubleshooting made easier

 

If interested, contact Professional Services.

Industry-leading support services

Working remotely during standard hours

CSC TCI is committed to doing our part to protect employee health and our communities, while still providing exceptional software and support to our customers. Our support and client-facing teams are working remotely during standard hours to help you maintain your compliance deadlines through this crisis.

Access support through Connections.

Help when and how you need it

Stay productive with industry-best response and resolution times and when you need a hand, Connections is available with web-based tools and expertise around the clock.

  • Find answers at your fingertips in the Support Knowledge Base
  • Stay current with webinars and new product updates
  • Network with peers and CSC TCI experts in Connections

Contact Professional Services

  • Let's talk!

PTMS resources

858.547.4100