Customer Connect is your primary channel to interact with the Support Services teams. You can submit your support cases, add information, and check the current status of each case. We invite you to use Customer Connect to create cases and encourage you to explore the other support capabilities offered in the support portal.
You may also call us Monday through Friday 6:00 AM PT – 5:00 PM PT at 866-388-8387 or 972-677-4376 if you’re calling from outside the United States. If you have a customer support emergency during any other time period, call us at 858-805-1803. The on-duty support representative will return your call as soon as possible.